Layoff: how to communicate with the employee
Telling employees that they are going to be laid off is never an easy task. You may experience anxiety and guilt about having to take the action. Recognize that these feelings are normal. Making sure that you treat the employee humanely and compassionately will help to make this difficult situation more tolerable for both of you.
Be sure to tell the employee to consult the applicable policy or contract.
What you can expect from employees
When you tell an employee that he or she is being laid off, the initial reaction may be shock. The employee may say nothing, or the employee may become upset. Although you can't anticipate every employee reaction, preparing yourself for various responses may help you.
Reactions you may encounter from an employee being laid off:
Reactions you may encounter from remaining employees after the layoff action:
What you as the manager should keep in mind:
Four Main Principles
I would like to suggest four main principles, that I believe will benefit any company that uses chaplain assistance program (CAP) side by side with employee assistance program (EAP) . For many managers, there is perhaps no task more difficult than informing an employee that his or her job has been eliminated. This task must be handled in a professional and caring manner, and if done well, the employee(s) affected will feel they have been treated with dignity.
This guide outlines best practices and pointers to benefit all parties during this transition, and those guidelines are founded on four main principles:
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